Our commitment to privacy

Your privacy is important to us. This notice explains our online information practices and gives information on the way your information is collected and used. The notice is available on every appropriate page of the site.

General

This is the privacy policy of Virus Bulletin Ltd ("Virus Bulletin"). As a visitor to our website (“the Site”) your privacy is very important to us. This notice explains our online information practices and provides details about the way in which we collect and use information about you, and the measures we take to safeguard your privacy.

Please read the following policy to understand how we use your personal data. Whenever you give us personal data, you are consenting to its collection and use in accordance with our privacy policy. We will not share your personal information for marketing or any other purposes without your consent unless required by law.

Email guidelines

Virus Bulletin abides by the following guidelines for email delivery:

  1. All emails sent to you by Virus Bulletin will clearly identify Virus Bulletin as the sender.
  2. The subject line of emails sent by Virus Bulletin will always provide an accurate description of the subject matter of the email.
  3. All emails sent to you by Virus Bulletin will include an option to unsubscribe from future email messages.
  4. All promotional emails sent to you by Virus Bulletin will include information that the email is an advertisement within either the body or the footer.
  5. All emails sent to you by Virus Bulletin will include our physical postal address: Virus Bulletin Ltd, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, Oxon, United Kingdom.
  6. Any third party partners will be required to comply with legislative requirements on unsolicited emails and the use of data.

What data does Virus Bulletin collect?

Virus Bulletin uses non-identifying and aggregate information in order to improve the design and functionality of the Site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

Every time a user visits the Site we store a log of the visit that shows: the IP address of the machine used to access the Internet, the browser used, the time and length of the visit, the pages visited, the referring site (where appropriate), whether any page requests were unsuccessful, and in some cases, the user's ‘mouse-trail’ on the front page.

In general this information is collected and processed in aggregate, and no attempt is made to link this information back to the user, or to identify them from the information provided. The data is used to help us to understand which areas of the Site are of popular, as well as identify which pages are not being requested. It also tells us how many people are visiting the Site in total. We may occasionally attempt to contact you through these details if necessary, including, without limitation, when you are using the wrong paths to access the Site or are breaching restrictions on the use of the Site. We may also use this information to block IP addresses where there is a breach of the Terms and Conditions for use of the Site.

In general, you can visit Virus Bulletin’s website without telling us who you are or giving any personal information about yourself. However, when you enquire about, order or request a sample of our products/services; or when you fill out a survey or feedback form, you may be required to provide personal data such as your name, company, job title, address, telephone number, email address, credit card details (in the case of placing an order) and age. If you forward information to us electronically or as a hard copy, we will collect that information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent.

Cookies

A cookie is a piece of information that is sent to your browser by a website, allowing the website to store information on your computer’s hard drive and retrieve it later. Some Virus Bulletin pages may use cookies so that we can enhance your user-experience the next time you visit the Site – for example, cookies enable us to track and target the interests of our users. Cookies are in no way linked to any personally identifiable information. If a user rejects the cookie, they may still use the Site, although some areas may be functionally limited.

Most Internet browsers allow the user to enable or disable the use of cookies. For specific instructions to enable or disable cookies on your computer, please refer to the documentation for your browser software.

How does Virus Bulletin use my personal data?

Virus Bulletin uses your personal data to provide goods and services to you, and to let you know about other goods and services in which you may be interested, including new events, products or services provided by Virus Bulletin and renewal information. Personal information may also be collected for the purposes of improving our website content, providing goods and services, marketing, as part of our customer satisfaction surveys or for market research or other ancillary purposes.

We may also use your personal data to carry out research that will enable us to better understand our users' demographics, interests and behaviour. This research is compiled and analysed on an aggregated basis, without identifying any user individually.

With whom might Virus Bulletin share your personal data?

Virus Bulletin will not pass your personal data to any other companies or organisations without your express permission. Unless we have your persmission, we will not disclose your personal information except where we are obliged to do so or allowed to do so by law, or where we need to do so in order to run our business (for instance where we outsource services or other people process data for us). If you do not wish us to pass your information to any other companies, please let us know by sending an email to us at webmaster@virusbtn.com.

Links

The Site contains links to a number of other websites. Please be aware that Virus Bulletin is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site, and to read the privacy policy of other sites that collect personal data. This privacy policy applies to personal data collected by Virus Bulletin. Virus Bulletin is not responsible for the content on any other site outside the Site.

Security

We endeavour to hold all personal information securely in accordance with our internal security procedures and English law.

Unfortunately, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. Although we make every effort to protect your personal information, Virus Bulletin cannot ensure and does not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.

Contact

This is the website of Virus Bulletin Ltd, a company registered in England and Wales under company number 2388295 whose registered office is at The Pentagon, Abingdon Science Park, Abingdon, Oxon, OX14 3YP, United Kingdom and whose VAT registration number is 532 5598 33.

If you want to request any information about your personal data or believe that we are holding incorrect personal data on you, please contact: webmaster@virusbtn.com. It is possible to obtain a copy of the information that we hold on you. A nominal charge of £10 is made to cover administrative costs involved.

Notification of changes

We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the Site. You accept that by doing this, Virus Bulletin has provided you with sufficient notice of the amendment or variation.

Further information

Should you have other questions or concerns about these privacy policies, please contact us directly.

Effective 15 March 2005

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